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When should you consider
Cross-Cultural Mediation?
When agreements in
international settings elude you, negotiations stall or the opposite party
seems to be offensive or their position outrageous, consider that cultural
differences or misunderstandings could be the cause. This is the case
in international dealings more often than is realized.
Sometimes coincidences reveal startling misunderstandings of how differently
things are seen and done in the other culture. When such misunderstandings
are accidentally uncovered and the situation is saved, another chapter
is added to the rich folklore that surrounds such incidences.
However, more often than not, the causes for negotiation failures are
attributed to a clash of interests, incompatible personalities or even
incompetence of the people involved - and the parties resign themselves
to costly failure. In such a case you should consider cross-cultural mediation
before you give up. The results are often astonishing and quite unexpected.
What
should you do?
Best is to call us up and discuss your situation with us. Cross-Cultural
Mediation requires special approaches to mediation and certainly extensive
cross-cultural experience of the mediator. We offer a variety of approaches
from short-term personal counseling to conducting cross-cultural workshops
that stress practical experience over seminar-type learning.
What
will be the results?
Cross-Cultural Mediation tends to be short-term with the goal of remedying
current problems. Parties need to understand each other sufficiently in
a cross-cultural sense to be able to conduct their business at hand. Even
though a particular situation might be special, the partners inevitably
will learn a great deal about the other culture. This will work to their
benefit in future encounters. Some of the cultural differences and their
effects are quite stunning.
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