We specialize in cross-cultural mediation and conflict management

When should you consider Mediation between different parties?

When conflicting interests between you and your business partner(s), customers, suppliers or service providers come to a head, and it looks as though legal action is unavoidable, consider mediation. Mediation in many cases brings to light a solution that neither party had imagined before and is satisfactory to both.

Many situations of conflict in your business, company or professional association or between you and your partners in various walks of life do not need to be dealt with by costly legal procedures. A legal solution might not even turn out to be in your favor.

Also, consider that surprisingly often, seeming conflicts of interest emanate from misunderstandings. These could be caused by differences in culture, personality, language, professional environment and custom. Once these are identified, they can easily be resolved by mediation before the relationship deteriorates.

What should you do?
Best is to call us up and discuss your case with us. Or you can start by asking us about how we work and see whether you are gaining confidence in us. Mediation is a delicate approach to solving problems and it takes trust in the mediator to be effective.

We find that cases are so different, that we do not favor one particular approach. Instead we will discuss with you what kind of approach will work best for you.

What will be the results?
Our first goal is to take the parties to a solution of the problems at hand that is acceptable to both sides.

Where appropriate, we will be looking, together with the parties involved, for a mode of communication and dealing with one another that will enable them to solve future problems and conflicts by themselves. Surprisingly to many, such efforts succeed in the majority of cases.